PRIVACY POLICY

Last updated: 17 January 2024

This Privacy Policy describes how Aligned Hub ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.alignedhub.co.uk (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" means you as the user of the Services.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information from you. The information we collect and use varies depending on your interaction with us.

What Personal Information We Collect

1. Information You Directly Submit to Us:

   • Basic contact details: name, address, phone number, email.
   • Order information: name, billing address, shipping address, payment confirmation, email address, phone number.
   • Account information: username, password, security questions.
   • Shopping information: items viewed, cart contents, wishlist.
   • Customer support information: details included in communications.
     
     

2. Information Collected through Cookies:

   • Usage Data, obtained through Cookies, including device information, browser details, network connection, IP address, and interaction with the Services.
     
     

3. Information Obtained from Third Parties:

   • From vendors, service providers, and payment processors.
   • Automatically collected information through online tracking technologies when you visit our Site or interact with our Services.

How We Use Your Personal Information

We use your personal information for:

• Providing Products and Services.
• Marketing and Advertising.
• Security and Fraud Prevention.
• Communication with you.

Cookies

We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimise the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including vendors, business partners, and in connection with business transactions.

Third Party Websites and Links

We provide links to third-party websites. We are not responsible for the privacy or security of such sites. Please review their policies.

Minors

Our Services are not intended for children/any individuals under the age of 16. If you are a parent or guardian and your child has provided us with personal information, contact us to request deletion.

Security and Retention

While no security measures are perfect, we take steps to protect your information. We retain your personal information based on operational needs and legal requirements.

Your Rights and Choices

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Complaints

If you have complaints about our data processing, contact us. If unsatisfied, you may have the right to appeal with your local data protection authority.

Contact

For questions about our privacy practices or to exercise your rights, email us at contact@alignedhub.co.uk.